Job type
-
Full-time
-
Internship
Location
San Francisco, CA
Full job description
Job Description:
Internship position may be located in the following offices: NY, CA, UT, IL
THE INTERN EXPERIENCE:
At Rakuten, we pride ourselves on giving interns a genuine, immersive experience that has a direct impact on company objectives. You will do meaningful work, and with us, you’ll be a true member of the team. We are also invested in your growth as an individual and professional. That’s why you can expect curated events such as professional development workshops, interactions with Rakuten leadership, and relationship building opportunities with other interns and professionals at the company.
You can visit
rakuten.us
and
our Muse profile
, to learn more about Rakuten’s culture and values, as well as hear from last year’s interns.
BUSINESS UNIT INTRODUCTION:
At Rakuten Advertising, the Revenue Operations team is responsible for developing intelligence across the revenue funnel, delivering insights to leadership, and improving processes that support our strategic commercial objectives and growth targets. As part of the Commercial Operations organization, this team measures and optimizes performance at every stage of the customer journey. Revenue Operations works closely and collaboratively with global sales and client services, finance, marketing, and commercial leadership.
SUMMARY:
The Revenue Operations Intern is responsible for managing and optimizing the revenue operations process, from lead generation to customer acquisition and retention. They work closely with the commercial teams to align efforts and use data and analytics to measure and improve performance.
KEY RESPONSIBILITIES:
Use data and analytics to measure and improve performance, including tracking key metrics such as close rate, pipeline generation, and sales cycle. Identify and help resolve challenges and issues within our CRM. Contribute to the development and continuous improvement of the revenue operations process.
MINIMUM REQUIREMENTS (Knowledge, Skills, Abilities):
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Strong analytical and problem-solving skills, with experience using data and analytics to improve performance.
- Familiarity with tools such as Excel, PowerPoint, Box, & Salesforce.
- Excellent communication and collaboration skills, with the ability to work effectively within a team.
- Strong project management skills, with the ability to prioritize and manage multiple tasks and projects.
QUALIFICATION REQUIREMENTS:
- Degree in progress
At the time of posting, Rakuten expects the hourly rate for this role will be between $20 – $30 per hour. Individual compensation will vary based on job-related factors, including the skills, qualifications, and experience of the successful candidate as well as business need and geographic location.
Five Principles for Success
Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.
Always improve, Always Advance – Only be satisfied with complete success – Kaizen
Passionately Professional – Take an uncompromising approach to your work and be determined to be the best
Hypothesize – Practice – Validate – Shikumika – Use the Rakuten Cycle to succeed in unknown territory
Maximize Customer Satisfaction – The greatest satisfaction for our teams is seeing their customers smile
Speed!! Speed!! Speed!! – Always be conscious of time – take charge, set clear goals, and engage your team
Rakuten provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Rakuten considers applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.
