Full Job Description
The Office of the Executive Secretary of the Supreme Court of Virginia is seeking applicants for Dispute Resolution Services (DRS) Manager with the Department of Judicial Services. The DRS Division oversees the development and utilization of innovative alternative dispute resolution efforts within Virginia’s judicial system, including the certification of mediators in Virginia.
This position offers a competitive benefits package, which includes vacation and sick leave, 13 paid holidays, health insurance, retirement, life insurance, deferred compensation and short- and long-term disability.
Essential Duties and Responsibilities:
Develop short and long-range operational goals and detailed implementation strategies for the services provided by the DRS Division, which include support and oversight for court-referred mediation programs, the Judicial Settlement Conference program, and mandatory Parent Education. Administer contracts with dispute resolution providers. Work cooperatively with local providers and programs statewide. Administer mediator Complaint Procedures. Conduct comprehensive needs assessment and establish objectives and strategies for meeting these needs. Supervise the development of policies for ADR programs and provide ADR-related technical assistance to courts and local programs. Provide training and education to the bench, bar and public on ADR. Assess education and training requirements for local programs and providers. Develop and maintain resources for public information on ADR. Provide advice on legislative matters affecting ADR services and prepare reports analyzing ADR legislative requirements. Advocate access to justice principles and a focus on end users’ experience of the court system.
The DRS Manager directly supervises division support personnel to include, but not limited to, ADR Analyst, ADR Programs Analyst, Parent Education Coordinator and Administrative Staff to ensure appropriate delivery of support services. The DRS Manager is responsible for the administrative and management oversight of the division. This includes budget management; training, supervising and conducting performance evaluations; resolving complaints and employment issues; and developing and maintaining smooth working relationships with various OES departments and other agencies, the courts, the public and the mediation community.
A degree from an accredited college or university with coursework in law, public administration, conflict resolution, social science, court administration or equivalent work experience. A minimum of three years of relevant administrative or executive experience in the areas of arbitration, mediation, grievance processing or other forms of dispute resolution. Demonstrated ability to develop and manage programs; to communicate effectively orally and in writing; to work effectively with legal and business personnel, ADR providers and organizations, and the public at-large. Demonstrated experience in successfully initiating, developing and managing research and action projects. In depth knowledge of mediator ethics. Strong interpersonal skills. Excellent organizational skills. Some knowledge of the legislative process and familiarity with the work of various government agencies, including the court system.
- Experience with court-connected ADR processes
- Virginia mediator certification
- Legal system experience
- Virginia licensed attorney
Special Instructions to Applicants
A resume and cover letter are required. Applicants must apply online; we do not accept documents via mail or email. Only interviewed applicants will be notified of the filling of the position. No phone calls or e-mails regarding application status.
The Virginia Judicial System is an equal opportunity employer, committed to diversity in the workplace. We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability. Applicants who need accommodations for an interview should request this in advance by emailing email@example.com. All candidates are subject to a criminal history background check before being offered employment.
William C. Archer
No phone calls or e-mails regarding application status.
No phone calls, faxes or e-mails regarding application status.