We are seeking a dedicated and customer-focused Client Support Specialist to join our client’s growing team. In this role, you’ll be the clients’ main point of contact, ensuring they receive exceptional service and support. You’ll work closely with cross-functional teams to address client inquiries, resolve issues, and build strong relationships that drive client satisfaction and retention.
Key Responsibilities
- Serve as the primary contact for client inquiries and support requests
- Collaborate with internal teams to resolve client issues promptly
- Provide insights and recommendations to improve client experience
- Maintain accurate client records and track interactions
Qualification
- Associates Degree required, Bachelors preferred
- Strong communication and interpersonal skills
- Experience in customer service or client relations
- Ability to work in a fast-paced environment with attention to detail
