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When you work with the world’s most innovative companies, you know you’re making a difference.
Our clients are the game changers, leaders and investors who fuel the global innovation economy. They’re the businesses behind the next medical breakthroughs. And the visionaries whose new technologies could transform the way people live and work.
They come to SVB for our expertise, deep network and nearly forty years of experience in the industries we serve, and to partner with diverse teams of passionate, enterprising SVBers, dedicated to an inclusive approach to helping them grow and succeed at every stage of their business.
Join us at SVB and be part of bringing our clients’ world-changing ideas to life. At SVB, we have the opportunity to grow and collectively make an impact by supporting the innovative clients and communities SVB serves. We pride ourselves in having both a diverse client roster and an equally diverse and inclusive organization. And we work diligently to encourage all with different ways of thinking, different ways of working, and especially those traditionally underrepresented in technology and financial services, to apply.
CSRA supports employee engagement through the SVB in the Community online and corporate charitable giving,
volunteering, and Missions programs. The CSRA also collects data to track metrics and report company progress for
achieving key goals for public reporting in SVBFG’s CSR Report and to our regulator for Community Reinvestment Act
SVB in the Community (SVBITC):
The CSR Associate plays a key employee facing role in supporting employee engagement in community initiatives. This
includes routine tasks of reviewing and approving donation match requests, volunteer time submissions, and requests to
set up volunteer and giving opportunities on our SVB in the Community online system hosted by Benevity. More complex
tasks involving the set up of special fundraising and volunteering campaigns and facilitating related communications
to employees through various channels. The CSR Associate regularly reviews the SVB in the Community email box to
response to employee requests for information. The CSRA runs periodic standard reports and special queries to provide
data to report on key metrics.
Additionally, the CSRA will on occasion design and craft Power Point presentations or newsletter updates for senior
management or internal communications. Extensive knowledge of the operation of the Benevity Spark, Grants, and
BeeHive, systems and tools and ability to stay updated on systems changes and enhancements is essential to the role
and the execution of the program. The CSRA maintains the FAQ’s and User Guides for the Benevity system and
ensures periodic updates are made, as well as drives or contributes to training content creation and provides user demos
for employees with input from users and vendor.
On occasion, the CSRA may support major initiatives, such as drafting scope materials for new Benevity products or
service expansions and managing project milestones and user experience testing.
CRA and SVBITC Grants and Data Reporting:
The CSRA processes grants approved by the manager in support the community reinvestment goals of the company and
following procedures to ensure compliance with company policies. The CSRA maintains and updates desk procedures
to ensure processes are followed consistently. The CSRA track and reports CRA qualifying donations and volunteer time
in accordance with Federal Reserve Bank format and total charitable giving and volunteering for CSR and Pledge 1%
Additionally, the CSRA collaborates with nonprofit grantees and employees to process charitable giving, including
preparing donation materials and coordinating payments with accounts payable, nonprofit organizations, and employee
sponsors and troubleshoots issues effectively through problem solving and input from team members.
Community Building & Special Projects
The CSRA reaches out to community minded employees to build a network of employee “community builders” and
supports them to promote giving and volunteering activities at all company locations. This may include researching
organizations that align with the company’s mission and employee interest to promote and coordinate for community
activities. The CSRA provides support to the company’s annual Tech Gives Back events including running events with
partners such as Hands On Bay Area. When special projects arise the CSRA supports other team members.
Education and Experience
© 2021 SVB Financial Group. All rights reserved. SVB, SVB FINANCIAL GROUP, SILICON VALLEY BANK, MAKE NEXT HAPPEN NOW and the chevron device are trademarks of SVB Financial Group, used under license. Silicon Valley Bank is a member of the FDIC and the Federal Reserve System. Silicon Valley Bank is the California bank subsidiary of SVB Financial Group (Nasdaq: SIVB).
Equal Employment Opportunity
Silicon Valley Bank is an equal opportunity employer and is dedicated to expanding its commitments and investments to create a more diverse, equitable and inclusive company culture and innovation ecosystem. We are strongly committed to the values and policy of equal employment opportunity across our employment practices.
Silicon Valley Bank is registered in England and Wales at Alphabeta, 14-18 Finsbury Square, London EC2A 1BR, UK under No. FC029579. Silicon Valley Bank is authorised and regulated by the California Department of Business Oversight and the United States Federal Reserve Bank; authorised by the Prudential Regulation Authority with number 577295; and subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Details about the extent of our regulation by the Prudential Regulation Authority are available from us on request.
- Knowledge or ability to learn the operation of the Benevity Spark, Grants, and BeeHive, systems and tools and ability to
- stay updated on systems changes and enhancements is essential.
- Knowledge of the CRA definition of “Community Development” in order to effective track and report CRA qualifying
- services and donations.
- General knowledge of Microsoft Office and Teams applications including Power & Excel
- Good writing skills to draft clear and concise announcements and reports to employees and management teams.
- Reporting of results, including community impact and progress in visual format using charts and graphs.
- Experience working with or a passion for community-based organizations or initiatives.
- Preferred: AA degree in process, preference for BA degree within reasonable timeframe. General office support skills
- and ability to use Excel Pivot Tables and create PowerPoint presentations.