Full Job Description
The New York City Department of Transportation (DOT) provides for the safe, efficient, and environmentally responsible movement of people and goods in the City of New York and maintains and enhances the transportation infrastructure crucial to the economic vitality and quality of life of City residents. DOT is an equal opportunity employer, committed to recruiting and maintaining a diverse workforce in an open and inclusive environment.
Reporting directly to the Commissioner, the candidate will serve as Assistant Commissioner for EEO, Diversity & Inclusion (EDI). This position will be responsible for the implementation of EDI strategy for the NYC Department of Transportation. This is a unique opportunity to serve as a member of an Executive team committed to and capable of executing transformative change and play a key role in moving DOT to a culture of belonging, building on, updating and expanding the Department’s past work and investment. DOT seeks to develop an organization that reflects the world in which we aspire to live, valuing and reflecting the people whose needs we serve. Success in doing so is tied to elevating the stature of the office, reformulating policy and improving morale.
The position requires a strong leader with the perspective to strategically determine what needs to change and how to affect those changes in ways that lead to sustained success. Design a restructured organization model for the EDI/EEO unit including: the vertical and horizontal lines of authority; the definition and distribution of functions throughout the organization and the relationships among those functions. Define initiatives to transform the way EDI/EEO conducts business with equal focus on strategy/processes/metrics and leadership/talent/culture; determine the sequence and timing of change initiatives through an initial diagnosis of organizational strengths and limitations. Implement transformation with a focus on creating a culture of collaboration that would foster innovation; develop leadership and technical talent needed for the transformation of strategic initiatives enabling faster and stronger execution. Redesign an efficient unit structure that clearly outlines leadership roles and utilizes staff skills and time efficiently; evaluate staff talent and strategically assign team members to initiatives and line management roles appropriate to their experience/level; provide coaching and developmental support to team members in key roles to execute initiatives and lead the implementation of changes. Work closely with Human Resources on issues that may need special approval/consideration, such as compliance with union agreements, work accommodations, etc.
The candidate will direct, on an executive level, all on-going EDI/EEO activities agency-wide; develop and implement equal opportunity policy for the agency; serve as consultant to Executive staff and Division heads on all EEO policies and diversity initiatives and strategies to recruit diverse applicants; manage the compilation of reports related to complaints, hiring statistics and diversity information as required by management, state, local, and federal regulatory agencies; oversee discrimination complaint procedures as required by the Office of Citywide EEO; monitor employment-related activities to ensure adherence to EEO guidelines and applicable laws; review agency applicant and hiring data to ensure representation of women and minorities in accordance with mayoral diversity goals; manage the EEO complaint procedure including mediation sessions as resolution alternative when requested; ensure counseling for aggrieved employees requesting needed assistance; investigate and prepare agency responses to Equal Employment Opportunity Commission (EEOC) on charges of discrimination; facilitate informal resolution of internal complaints, where appropriate; serves as Disability Coordinator, working closely with Mayor’s Office for People with Disabilities, analyze reasonable accommodation requests and determines eligibility in accordance with EEO policy and the Americans With Disabilities Act (ADA); promote organization policies and procedures in compliance with local, state, and federal rules and regulations; respond to Federal and City oversight agency audits, and implement all required corrective actions in order to achieve compliance; advise agency personnel regarding the development and implementation of regulatory strategy, potential areas of regulatory concern, and new government/regulatory developments; conduct large scale EEO training effort to inform all line employees, supervisors and management of their responsibility and impact on their employment; develop training sessions, seminars and formal presentations on topics related to equal opportunity, non-discrimination, sexual harassment and diversity; perform related managerial duties.
DUTIES & RESPONSIBILITIES
- Develop and oversee training and coaching for agency staff on topics including anti-oppression, unconscious bias, inclusive leadership, anti-racism, upstander intervention, supporting and affirming trans and non-binary staff, and disability inclusion
- Coordinate with Employee Resource Group (ERG) program to develop goals and plans for their EDI work
- Execute agency-wide and team specific equity audits, by evaluating diversity, equity, and inclusion belonging initiatives, monitoring patterns and trends, and producing and analyzing reports
- Coordinate and facilitate restorative justice conflict resolution sessions including serving as an entry point for internal EDI conflict resolution requests
- Design and manage EDI communications strategy including: external facing EDI webpage, internal website, online training platform, monthly newsletter for EDI Team, annual team report, inclusive language guide, and partnering with external stakeholders to increase awareness of EDI programs and assess program progress
- Contribute to the vision and strategy for the organization’s EDI work, seeking to align it with the Mayor’s overall strategic direction.
- Work with internal departments to implement established EDI policies
- Demonstrate a commitment to a culture of belonging within the agency that values all individuals and respects differences in-regards to race, ethnicity, age, gender identity and expression, sexual orientation, religion, disability, socio-economic circumstance, and record of arrest or conviction
- Center principles of equity, inclusion, and belonging in all work, embedding the values in program development, policy application, and organizational practices and processes
- Commitment to work collaboratively and respectfully toward resolving obstacles and/or conflicts
- Designs and implements company-wide training programs on EEO requirements including instruction on all forms of prohibited discrimination and harassment, as well as affirmative action and diversity initiatives.
- Manage the development, coordination, and implementation of agency wide affirmative action plans in compliance with federal and state statutes to increase diversity and inclusion in recruitment, selection and employment
- Provide counsel to the agency’s executive management on the development of EEO/AA plans and related policy matters
- Work with executive team, department heads and administrative staff to identify diversity and inclusion goals and timetables
- Plan and conduct objective and timely investigations of discrimination, harassment, salary inequity or other claims filed internally or externally with state or federal enforcement agencies
- Provide clarification and advice on the affirmative action complaint process to individuals alleging discriminatory practices and/or violations of city policies and procedures
- Serve on committees and participate in strategic planning as appropriate in capacity as EEO/AA officer, to quickly identify and address issues, problems and strategies affecting the affirmative action planning and implementation processes, enhancement of cultural diversity, and advancement of equal access to university sponsored educational opportunities
- Conduct outreach efforts among various groups to disseminate the institution’s EEO/AA program and solicit support for agency-sponsored multi-cultural events and activities
Minimum Qual Requirements
Admission to the New York State Bar; and four years of recent full-time responsible, relevant, satisfactory legal experience subsequent to admission to any bar, eighteen months of which must have been in the supervision of other attorneys, in an administrative, managerial or executive capacity, or performing highly complex and significant legal work.
Incumbents must remain Members of the New York State Bar in good standing for the duration of this employment.
Vision and Leadership:
- Significant relevant experience with a demonstrated track record in achieving EDI/EEO results in a large city agency
- Proven high level experience in the field of EDI, including successfully developing and implementing strategic plans, establishing metrics and measuring progress
- Keen understanding of how to lead and support organizational change; empower people, influence colleagues and manage conflict preferably at an agency/organization with a complex organizational structure
- Significant experience working across departments and/or divisions at a large, complex agency/organization
- Ability to build and manage strong, collaborative working relationships and carry high credibility with cross-functional teams.
- Demonstrable track record of success in driving organizational change and results
- Strong team building and management skills
- Ability to use benchmarking and data metrics to drive organizational change and accountability
- Exceptional communications and interpersonal skills, the ability to build trusting, productive relationships with a wide range of partners and stakeholders
- Internal Relations – A track record of challenging and influencing peers to approach all work with an equity lens
- Demonstrated passion for EDI work; deep knowledge, research, and best practices for organizations on equity, diversity, inclusion and belonging
- Openness to a multi-faceted range of viewpoints; ability to engage with tough questions in a thoughtful manner
- Ability to engender trust and respect; an effective listener with a highly collaborative style preferred
- Considerable knowledge of relevant state and federal laws, statutes and regulations; considerable knowledge of employment practices related to civil rights, equal employment opportunity or affirmative action plans and program
- Knowledge of interviewing and counseling techniques; knowledge of merit system selection process including recruitment, examination, classification and certification
- Knowledge of the federal and state laws pertaining to civil rights, discrimination, and harassment; the Americans with Disabilities Act (ADA); the Age Discrimination in Employment Act (ADEA); all as amended where applicable, and other anti-discrimination laws and requirements.
Note: This program is open to qualified persons with a disability who are eligible for the 55a Program. Please indicate in your resume or cover letter that you would like to be considered for the position under the 55a Program.
All resumes are to be submitted electronically.
Current City Employees:
Please log into Employee Self Service (ESS) at https://hrb.nycaps.nycnet, follow the Careers link and search for Job ID number 499426.
All other applicants:
Please go to www.nyc.gov/careers/search and search for Job ID Number 499426.
If you do not have access to a personal computer:
Please visit your local public library. Most public libraries have computers available for use.
No phone calls, faxes or personal inquiries permitted.
Only those applicants under consideration will be contacted.
For more information about DOT, visit us at: www.nyc.gov/dot.
59 Maiden Lane
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.