Behavioral Therapy Services, Case Manager
Provides community-based case management services to children, adults and their families and/or substitute care providers who have state-sponsored insurance and/or who are within the Mental Health Juvenile Justice or First Episode of Psychosis programs. The Case Manager will ensure continuity of care for high-risk youth and adults experiencing behavioral disturbances through direct clinical intervention, monitoring, referral/linkage and advocacy functions. When serving the MHJJ Program clients and families, the Case Manager will attempt to reduce the potential for initial or further involvement in the legal system by providing emotional support, linkage to social determinants of health resources, encouraging engagement in mental health services, and monitoring compliance with school attendance and probation appointments. Case Manager will work cooperatively with the Juvenile Detention Center staff and Liaison to coordinate needed services. When serving First Episode of Psychosis clients and families, supports will include clinical support, psycho education, linkage to social determinants of health resources, and encouragement to engage in mental health services. This position will also support clients served by Behavioral Therapy Services who are in need of temporary increased clinical support when assigned clinician is unavailable. The Case Manager must complete paperwork per agency policies and requirements of funding sources.
Employee will adhere to the Memorial Health (MH) Code of Conduct, the MH Ethics and Corporate Compliance Plan, MBHC policies and procedures, as well as performance standards established by the governing board/administration and accrediting bodies.
- Bachelor’s degree required, preferably in a social services field, or meets the “Mental Health Professional” designation as determined by the Department of Human Services. Related experience preferred.
- Behavioral health experience preferred.
- Must have computer and keyboarding skills required by position. Must have valid IL driver’s license, reliable transportation, and proof of automobile insurance. Must pass background checks and drug screen. Must provide graduate program transcripts to demonstrate good standing within graduate program.
Direct Clinical Services
- Develop initial comprehensive assessment data including clients presenting problems, mental status, relevant psychiatric, medical and developmental histories to make decisions regarding diagnosis (per DSM-V), treatment objectives and ongoing treatment plans and/or to provide information and make appropriate referrals to other treatment resources.
- Provide 25 hours of billable services per week to clients.
- Implement crisis or pre-crisis intervention procedures with potentially suicidal, homicidal, or severely disabled clients. Where appropriate referrals will be made to consulting psychiatrists or inpatient psychiatric facilities to prevent further destabilization.
- Interview or request documentation from collateral contacts, previous and current treatment professionals, and significant others, to further establish a database for assessment and ongoing recovery plan as needed.
- Refer to, and work closely with, appropriate community resources to assure linkage of the client to appropriate coordination resources and delivery of appropriate services.
- Provide practical assistance to clients to improve their ability to cope within the community and within the least restrictive setting possible (for example, assistance may be needed with transportation, budgeting, locating housing, and/or identifying vocational training opportunities).
- Provide intensive case management services to multi-problemed youth, adults and their families, in a variety of settings, including school, home, inpatient hospital setting and in the detention facility.
- May organize, plan and participate in therapy groups for clients and/or their families, as assigned.
Client Information System
- Establish appropriate professional files, including: comprehensive assessments, progress notes, treatment objectives and plans, previous treatment records, clients’ consent to current treatment and for exchange of information.
- Complete required administrative forms. Collect necessary information for billing and fee collection.
- Provide necessary client information to other agencies or health care providers to coordinate services to identified clients.
- May prepare necessary documents/reports for DCFS, DHS, court services and detention center as needed.
Training Activities/Professional Growth
- Meet with supervisor to complete mandatory monthly clinical supervision as required by the IL Department of Human Services.
- Participate in ongoing agency meetings, committees and special projects to enhance professional expertise.
- Complete mandatory education requirements by specified deadlines.
- Participate in required individual supervision, staff meetings and in-services to keep abreast of agency policy and administrative procedures and upgrade professional knowledge.
- Engage in appropriate team work functions (such as mutual support, clarification of office responsibilities and procedures) according to best professional judgment and agency policy to provide a professional working environment and effective service delivery.
- Develop cooperative relationships outside the agency with family, physicians, public officials or interested agencies to provide for the development of mental health services in the community.
- Demonstrate through initiative and apparent effort involvement in clinical supervision.
- Communicate directly with supervisor for clarification of administrative policy, program evaluation to promote a professional working environment and effective service delivery system.
- Adhere to MH/MBHC Behavioral Standards
Other Job Responsibilities
- Perform other duties as required by agency needs
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform tasks other than those specifically presented in this description.