Full Job Description
ABOUT US: – We believe that everyone deserves a home!
Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut. Supportive housing – affordable housing paired with services designed to help people maintain their homes for the long-term – is widely recognized as a proven and cost-effective solution to chronic homelessness.
But we didn’t stop at providing housing. Breaking Ground’s programs and services help people experiencing street homelessness – especially those who have been on the streets the longest – to come indoors. Through our Street to Home outreach program and transitional housing resources, we help people get, and stay, on the path to a permanent home.
The Programs Department is responsible for all social service delivery in Breaking Ground’s programs, including street outreach and drop-in center, transitional housing, and permanent housing. Our department plays an integral role in Breaking Ground’s overall mission by providing the foundation for individuals and families to make a successful transition from homelessness, through immediate services and long-term support once people have been housed.
Reporting to the Chief Operating Officer (COO), the Vice President, Programs (VP) is an executive position overseeing a large, and growing department that provides direct services to people experiencing homelessness, or people who were formerly homeless/unstably housed. Our programs serve individuals, families, seniors, and young adults throughout NYC and provide wrap around services including case management, harm reduction, mental health & medical care. Direct service and operations staff in our programs utilize a trauma informed and harm reduction approach to provide critical services to clients/tenants including crisis intervention, incident management, and supportive counseling.
The VP of Programs will oversee a department leadership team of approximately eight (8) senior management and support staff. As part of the executive leadership team, the VP will provide leadership within the organization and represent BG to external stakeholders.
- Direct supervision of approximately four (4) staff.
- As an executive leader, will help shape organizational priorities and strategic direction. Will develop and maintain critical external relationships and establish new partnerships/initiatives/program design that seek to advance BG’s mission.
- Develop and manage department work plans that align with the strategic direction of the agency and create interdepartmental efficiencies and improved workflows.
- Provide regular reports as needed to the C-suite leadership, other departments, the board of directors and foundations.
- Responsible for fiscal management of department and individual program budgets, developing and managing Key Performance Indicators (KPI’s), implementation of department specific policies and procedures, and adherence to contractual and regulatory guidelines across entire department.
- Collaborate with Finance and Quality Assurance to manage government contract procurement processes (e.g., Contract registration, renewal, amendments & modifications, etc.) ensuring that priorities are understood internally and externally and that action steps are developed, tracked, and achieved.
- Collaborate with the Agency Medical Director to guide the work of primary care and psychiatric services within the department including funding procurement, prioritization of tasks, and ensuring service delivery across all program sites is consistent, in line with best practices and regulatory guidelines, and is of high standard.
- In partnership with External Affairs, cultivate foundation and philanthropic relationships to advance new and innovative program design within the department.
- Oversee LMSW internship program and LCSW credentialing, training and other initiatives that foster professional growth and retention of clinical and paraprofessional staff.
- Represent BG on relevant committees & work groups, speaking engagements, conference panels, trainings, etc.
Performs other related duties as assigned
- 10+ years of senior leadership experience in the areas of supportive housing, homelessness, mental health and other social services, policy, or housing development.
- Minimum of seven (7) years of managerial experience or a satisfactory equivalent.
- Extensive experience with program development, government contracts and private grants, budgeting, and compliance
- Demonstrated ability to effectively communicate and collaborate with government agencies and other external stakeholders
- Advanced knowledge of local, state, and federal housing and social service regulations
- Advanced knowledge of funding sources for housing and social service programs
- Advanced knowledge of best practices in the areas of homelessness, supportive housing, mental health, substance use, and related areas
- Ability to manage multiple significant priorities, including complex and time sensitive projects
- Advanced managerial skills
- Master’s degree in social work, public health or related field
- Proficiency in Microsoft Office and similar software, including custom databases